What forms of payment do you accept?
When will my credit card be charged?
What shipping method do you use?
What if I would select an item but it is the wrong size or length?
Can my item(s) be gift wrapped?
How can I place an order?
To place an order, add the item(s) by clicking on the “Add to cart” button. Continue shopping, or click “View Cart.”
Click “”Proceed to Checkout.”
What forms of payment do you accept?
We accept Visa, Mastercard, American Express, Discover and PayPal.
When will my credit card be charged?
Your credit card will be charged at the time of your order.
When will my order arrive?
Orders usually ship within 3 business days. Mailing time is usually 3-4 days. For an additional fee, orders can ship
faster.
What shipping method do you use?
Your shipment will come via the US Postal service.
What if I select and item but it is the wrong size or length?
For bracelets, please measure your wrist accurately. We recommend using a tape measure to determine how tight
or loose you want it to fit . We will be happy to resize an item for an additional fee. Please contact us.
How much is shipping?
All orders will be shipped at a flat rate of $4.95 within the United States.
What is your return policy?
All returns or exchanges require our authorization. You must notify us via email (ubjbnancy@gmail.com) within
seven days of receiving your delivery to return an item(s). Returns are not accepted on custom designed pieces.
There is a 10% restocking fee on all returns for credit or exchange. Original shipping costs are not refundable. All
returns must be undamaged and returned to us in the same condition you received it.
What is your privacy policy?
All information collected on our site is kept confidential and is used solely for the purpose of fulfilling your order.
Can my item(s) be gift wrapped?
For an additional charge of $2.25, your item(s) can be gift wrapped in an elegant mesh drawstring bag. Simply check the gift wrap box.
